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Hivesmith Terms of Service

Effective 24 September 2026 · Loadcircle Ltd

1. Agreement to These Terms

These Terms of Service ("Terms") form a binding agreement between you and Loadcircle Ltd ("we", "us", "our") governing your access to and use of Hivesmith and any related websites, mobile applications and services (together, the "Service"), provided via the Hivesmith Android app and myhivesmith.pages.dev.

By purchasing a subscription or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years old (or the age of legal majority in your jurisdiction) to purchase subscriptions or use paid features of the Service. By using the Service you represent that you meet this requirement and have the legal capacity to enter into these Terms.

3. No Accounts

Hivesmith has no accounts and no sign-in. Your data lives on your own device and is not associated with any identity held by us. Because we hold no account for you, we cannot restore, retrieve or unlock your data — see Section 7.

4. The Free Tier

The free tier of Hivesmith is uncapped and stays uncapped: unlimited hives, unlimited inspections, unlimited photos and reminders, with no advertising and no time limit. The features that require a subscription are listed in Section 5.

5. Subscriptions, Billing and Cancellation

The record book is sold as an auto-renewing subscription through Google Play:

Local prices in other countries and regions are set by Google Play and shown to you at the point of purchase; the price you are shown is the price you pay. The record book unlocks PDF and CSV export of a season, backup and restore of your data, season-over-season comparison, and the additional app looks.

Payment is charged to your Google Play account. A subscription renews automatically at the end of each period unless you cancel at least 24 hours before the period ends, and your account is charged for renewal within 24 hours before the period ends. You can manage or cancel your subscription at any time in Google Play's subscriptions settings. Cancelling stops future charges; it does not refund the current period. Deleting the app does not cancel a subscription.

6. Free Trials

Where a free trial is offered, it lasts 7 days from the moment you subscribe. If you do not cancel before the trial ends, the subscription begins and your Google Play account is charged the applicable price. A trial is available once per Google account per subscription. Cancelling during the trial stops any charge.

7. Your Data, Backups and Exports

Your hive records and photos are stored on your device and belong to you. We never receive them, cannot read them, and cannot recover them for you. That means: if you lose your device, uninstall the app, or clear its data without first making a backup, your records are gone and we cannot restore them. Keeping a backup, and keeping exported copies somewhere safe, is your responsibility.

Exported files (PDF, CSV, backup archives) are created on your device and saved wherever you choose. Once a file has left the app it is outside our control.

8. Your Content

You keep all rights in the records, notes and photographs you enter. We claim no licence over them, because we never receive them.

9. Acceptable Use

You agree not to use the Service in breach of applicable law, not to attempt to circumvent the subscription features of the app, and not to redistribute the app or its content as your own product.

10. Beekeeping Decisions Are Yours

Hivesmith is a record-keeping tool. It does not provide veterinary, agricultural, regulatory or husbandry advice, and it does not verify the accuracy of what you enter. Decisions about treatments, medication withdrawal periods, disease notification, hive inspections and food safety remain yours, and where relevant are subject to your local rules and to the instructions of the products you use. Do not rely on the app in place of professional advice.

11. Service Availability and Changes

We may update, change or discontinue features of the Service. Because the app runs entirely on your device and does not depend on a service of ours, the app's on-device record-keeping continues to work regardless of our availability. We may also change subscription features by giving notice in the app or on this page where the change is material and reduces what you receive.

12. Our Intellectual Property

The Service, including its software, design, text and marks, is owned by us or our licensors and is protected by law. We grant you a personal, non-exclusive, non-transferable licence to use the app on devices you own or control, for your own use. You may not copy, modify, reverse-engineer or redistribute the app except as permitted by law.

13. Third-Party Services and Platforms

The Service is distributed through Google Play, and purchases are processed by Google. Your use of Google Play is governed by Google's own terms and policies, and Google's refund policies apply to purchases made there. We are not responsible for Google's services.

14. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose and freedom from error. We do not warrant that the app will be uninterrupted or error-free, or that any defect will be corrected. Nothing in these Terms excludes any warranty or right that cannot lawfully be excluded, including your statutory consumer rights.

15. Limitation of Liability

To the maximum extent permitted by law:

The limitations in this Section do not apply where prohibited by applicable law (including your mandatory consumer rights) and do not limit liability that cannot lawfully be limited.

16. Indemnity

You agree to indemnify and hold us harmless from claims, damages and reasonable costs (including legal fees) arising from your use of the Service in breach of these Terms or applicable law, except to the extent caused by us.

17. Suspension and Termination

You may stop using the Service and cancel subscriptions at any time. We may suspend or terminate your licence if you materially breach these Terms, after notice where practicable. On termination: your licence ends and Sections 14–18 survive. No refunds are due for termination caused by your breach. Because your data is on your device, termination does not delete it.

18. Disputes; Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict-of-laws rules. Before filing a claim, please contact us at francis@loadcircle.co.uk and give us 30 days to resolve it informally. Subject to any non-excludable consumer rights (including recourse to your local consumer-protection body), the courts of England and Wales have exclusive jurisdiction.

19. Changes to These Terms

We may update these Terms. If a change is material and reduces your rights, we will notify you in the app or on this page at least 14 days before it takes effect. Continued use after the effective date constitutes acceptance; if you do not agree, cancel and stop using the Service.

20. Miscellaneous

These Terms (with the Privacy Policy and any plan-specific terms shown at purchase) are the entire agreement between you and us regarding the Service. If any provision is unenforceable, the rest stays in force. We may assign these Terms in connection with a merger or sale of the business. Our failure to enforce a provision is not a waiver. We are not liable for delays caused by events beyond our reasonable control.

21. Contact

Loadcircle Ltd · myhivesmith.pages.dev · francis@loadcircle.co.uk